Unlocking Customer Insights for First-Time Dashboard Builders
This 12-week internship with the Reporting & Analytics Platform (RAP) team focused on improving the CX dashboard experience for first-time users. The goal was to simplify the widget-selection process, minimizing trial and error, and ensuring users felt confident they were choosing the most effective widget for the metrics that mattered to them.
I integrated AI tools such as Subframe, Lovable, and Figma Make into my design and research workflow, which allowed me to rapidly ideate and iterate on concepts. Through concept testing, I uncovered insights that validated bold design directions and refined solutions into experiences that felt intuitive, engaging, and impactful for new customers.
Timeline
June – Sept 2025
Tools
Figma, Subframe, Lovable
Role
UX Design Intern
Team
RAP UX Team, Product Managers, Software Engineers
Unlocking Customer Insights for First-Time Dashboard Builders
This 12-week internship with the Reporting & Analytics Platform (RAP) team focused on improving the CX dashboard experience for first-time users. The goal was to simplify the widget-selection process, minimizing trial and error, and ensuring users felt confident they were choosing the most effective widget for the metrics that mattered to them.
I integrated AI tools such as Subframe, Lovable, and Figma Make into my design and research workflow, which allowed me to rapidly ideate and iterate on concepts. Through concept testing, I uncovered insights that validated bold design directions and refined solutions into experiences that felt intuitive, engaging, and impactful for new customers.
Timeline
June – Sept 2025
Tools
Figma, Subframe, Lovable
Role
UX Design Intern
Team
RAP UX Team, Product Managers, Software Engineers
Unlocking Customer Insights for First-Time Dashboard Builders
This 12-week internship with the Reporting & Analytics Platform (RAP) team focused on improving the CX dashboard experience for first-time users. The goal was to simplify the widget-selection process, minimizing trial and error, and ensuring users felt confident they were choosing the most effective widget for the metrics that mattered to them.
I integrated AI tools such as Subframe, Lovable, and Figma Make into my design and research workflow, which allowed me to rapidly ideate and iterate on concepts. Through concept testing, I uncovered insights that validated bold design directions and refined solutions into experiences that felt intuitive, engaging, and impactful for new customers.
Timeline
June – Sept 2025
Tools
Figma, Subframe, Lovable
Role
UX Design Intern
Team
RAP UX Team, Product Managers, Software Engineers
NDA 🔒
NDA 🔒
NDA 🔒
This case study is in progress.
Contact me for more details! ✉️
This case study is in progress.
Contact me for more details! ✉️
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